Refund policy
Refund & Return Policy
At our store, each item is made to order, so we do not accept returns.
Size Exchanges
If your size doesn't fit, we've got you covered. We offer one-time size exchanges so you can get the right fit — up to 2 exchanges per customer, ever.
- Request your exchange within 14 days of delivery
- Reach out with your order number and the size you need
- We'll produce and ship your replacement in the correct size
- Limited to 2 exchanges total per customer, across all orders
Damaged or Defective Items
We only offer refunds or replacements if your item arrives damaged or defective, and the issue was not caused by misuse or mishandling by the customer. If this happens, please contact us within 7 days of delivery with clear photos of the item and packaging so we can review and resolve the issue promptly.
Sizing Responsibility
Please review the size chart carefully before placing your order. Sizing exchanges are available as outlined above, but we're unable to offer refunds for incorrect sizing beyond the 2-exchange limit.
Non-Returnable / Non-Refundable
We do not accept returns, refunds, or exchanges for:
- Change of mind
- Accidental orders
- Minor variations in color or print placement
- Sizing requests beyond the 2-exchange limit per customer
Contact Us
If you receive a damaged or defective item, or need a size exchange, please reach out to us on the contact page with your order number (and photos, for damage/defect claims), and we'll take care of you as quickly as possible.
Thank you for understanding and supporting a made-to-order business!