Refund policy

Refund & Return Policy

At our store, each item is made to order, so we do not accept returns or exchanges.

Damaged or Defective Items
We only offer refunds or replacements if your item arrives damaged or defective, and the issue was not caused by misuse or mishandling by the customer. If this happens, please contact us within 7 days of delivery with clear photos of the item and packaging so we can review and resolve the issue promptly.

Sizing Responsibility
Please review the size chart carefully before placing your order. Because all products are custom made, we cannot offer refunds or exchanges for incorrect sizing, buyer’s remorse, or preference changes.

Non-Returnable Items
We do not accept returns or exchanges for:

• Incorrect size selection

• Change of mind

• Accidental orders

• Minor variations in color or print placement

Contact Us
If you receive a damaged or defective item, please reach out to us on the contact page with your order number and photos, and we’ll take care of you as quickly as possible.

Thank you for understanding and supporting a made-to-order business!